Privacy Policy

This Privacy Policy sets out the order in which personal data about you may be collected and how it is processed when you use the UAB “MBE Baltic” (“MBE”) services or browsing our website (“Website”) or contact us.

Who does collect your personal data?

The controller – MBE – UAB “MBE Baltic”, legal entity code 304719697, the registered office address is at Vytauto st. 32-5, LT-08122 Vilnius, Republic of Lithuania.

What kind of personal data do we collect?

When you use our services or browsing Website or communicate with us, we collect the following personal data from you:

  • the information that you submit to us for order: name, surname, address, details of the payment card, e-mail address, telephone number and shipping details;
  • information related to your purchases from MBE;
  • video records when you visit the MBE premises;
  • the information you provide to us when communicating with us;
  • information about your computer and about your visits and use of our Website, including your IP address, login time and date;
  • the information provided to us by third parties which you have given permission to third parties to share it with us;
  • other data that is collected with your consent and which is defined in detail at the time when you are asked for permission.

You are responsible for ensuring that your data is accurate and complete. Knowingly entering incorrect data is considered a violation of this Privacy Policy. We will under no circumstances be liable for any damage caused to you and (or) third parties due to the fact that you have provided incorrect and (or) incomplete personal data, or you have not requested the addition and (or) modification of the data after it has changed.

What legal basis do we collect your personal data?

Your personal data is handled, where appropriate, on the following legal grounds:

  • with your own consent, to process personal data for one or more specific purposes specified in this Privacy Policy;
  • processing your personal data is necessary for the legitimate interests of MBE or third parties;
  • managing your personal data is necessary to provide you MBE services.

What are the objectives for collecting your personal data?

Our processed personal data is used exclusively for the purposes specified in this Privacy Policy. We use your personal data:

  • for the conclusion of an agreement with you and its execution;
  • for issuing and sending invoices to you;
  • accounting purposes;
  • to communicate with you;
  • for the improvement of service quality;
  • a loyalty program;
  • ensure your and (or) MBE’s security, asset protection when you visit MBE’s premises.

We will not store your personal data collected more than 2 years after the end of service provision to you (except for those data that we are required to protect under applicable law). Video records are stored for a maximum of 60 days from the date of their recording. When personal data becomes unnecessary for the purposes of their processing or after the expiration of the prescribed retention period, it will be safely destroyed, except for the cases specified by law, when it must be transferred to the archives of the state.

Why we disclose your personal data to third parties?

We may disclose your personal data to our employees, brokers and other entities if it’s reasonably necessary to achieve the purposes stated in this Privacy Policy.

In addition, we may disclose your personal data:

  • if we must do it according to law;
  • to protect your rights or interests (including the provision of your data to third parties).

Except for the cases provided for in this Privacy Policy, we do not provide your personal data to any third parties.

Protection of personal data

Your personal data will be processed responsibly and securely. By setting up the tools of processing of the personal data, as well as during the processing of the data, we implement appropriate technical and organisational measures for the protection of your personal data from an accidental or unlawful destruction, damage, alteration, loss, disclosure, and any other unauthorized management.

The employees and partners of MBE are in writing obliged not to disclose to third parties nor to distribute the information of MBE customers gathered in MBE workplace or by communicating with customers.


We do not provide any services for people under the age of 16, so we do not collect their personal data. If you are under the age of 16 years, do not use our services.

If we learn that we have collected personal information from a person under 16, we will delete that information.


A cookie is a small data set that is transmitted from a website and stored on a visitor’s computer or other devices.

Using cookies, we can obtain information about your browsing on our Website, which helps us provide relevant information and improve our Website and its content. Cookies and the data contained therein will not be used for any other purpose and will not be forwarded to third parties.

Cookie name

Purpose of the cookie

Data used

Validity period

Additional information


Used to distinguish users

“Google analytics” number

2 years

“Google Analytics”


Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

“Google analytics” number

1 minute


Used to distinguish users

“Google analytics” number

24 hours


Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

“Google analytics” number

30 seconds to 1 year


Contains campaign-related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you are opt-out.

“Google analytics” number

90 days


If you do not agree to save cookies to your computer or to the other end device, you can change the settings of your Internet browser and turn off all cookies or turn them on / off one by one. However, please note, that in some cases this may slow down the browsing speed of the Website, restrict the functionality of certain Website Functions or block access to the Website. You can also prevent “Google” cookies from collecting data related to your use of the Website (including your IP address), as well as “Google” to use this information by downloading the browser plugin using this link: More general information about cookies is available at or

Your rights

You have the following rights regarding your personal data:

  • the right to access to personal data;
  • the right to rectification;
  • the right to erasure (“right to be forgotten”);
  • the right to the restriction of processing;
  • the right to data portability;
  • the right to disagree with the processing of your personal data, unless this data is processed on the basis of a legitimate interest pursued by MBE or a third person to whom the data is provided and if the interests of the data subject are not more important;
  • the right a complaint to The State Data Protection Inspectorate regarding the processing of personal data.

If you want to exercise your rights, you must personally contact MBE by the following email: with a request for the exercise of rights and at the same time to confirm your identity by providing a scanned copy of a valid personal identification document or by any other electronic means in a manner prescribed by law, which allows us to properly identify you with your identity.

MBE will provide you with the necessary information without any consideration whatsoever when implementing your rights. However, if it becomes clear that your application is manifestly ill-founded or disproportionate, in particular, because of its repetitive content, MBE is entitled to:

  • require payment of a reasonable fee, considering the administrative costs of providing the information or of the reports or actions requested; or
  • refuse to act on the request.

How to contact us?

If you have any questions regarding your personal data, you can contact us by e-mail, telephone number +370 632 84444 or at Svitrigailos st. 1, LT-03110 Vilnius, Republic of Lithuania.

Final provisions

We may change this Privacy Policy at any time without notice. If we make major changes to this Privacy Policy we will notify it on this Website and (or) Application. Nevertheless, you should regularly check the Privacy Policy we use to make sure its current version is appropriate for you.

This Privacy Policy is effective from 1 April 2019.